While the inspection, cleaning, and repair services are being provided for free by Samsung Flood Relief Programme, it does not cover the cost of spare parts though. In other words, you still have to pay for any new parts that need to be replaced in your Samsung devices or home appliances. At the same time, you also need to bring the affected products over to Samsung Customer Service Centre in order to utilize the free services. This could be a hassle for large-sized products such as refrigerators or washing machines. Nevertheless, you may sign up for the programme by arranging an appointment through Samsung Malaysia’s customer service hotline at 1800-88-999. Alternatively, you can also do so through the Live Chat agent on Samsung Malaysia’s official website. [Source: Samsung Malaysia.]
